Mimi Nicklin

On a mission to reconnect one million people through empathy, Mimi Nicklin is a globally recognised voice on empathetic leadership, workplace wellbeing, and human connection. In her engaging and high-impact keynotes, the international bestselling author and multi-award-winning founder equips organisations with practical tools to build trust, improve communication, and create inclusive, high-performing cultures. Her work focuses on transforming empathy into a measurable driver of engagement, collaboration, and performance.

Mimi is the founder of one of the world’s widest-reaching empathy training platforms, having trained over 18,500 professionals across Fortune 500 organisations globally. Ranked as the #1 Workplace Wellbeing Leader in Malaysia, she specialises in Listening-Led Leadership, psychological safety, multigenerational engagement, and inclusion, helping organisations create environments where people feel heard and valued.

She is also the host of the top-rated podcast MiMi YouYou, and a frequent media contributor, including a live appearance on the BBC reaching over 85 million viewers. Mimi has shared global stages with influential leaders, including Bill Gates, further establishing her credibility as a leading advocate for empathy in business and society.

Her work addresses critical workplace challenges such as disengagement, lack of trust, and poor communication, equipping leaders with frameworks to strengthen connection, improve team dynamics, and enhance wellbeing.

Beyond her professional achievements, Mimi is deeply passionate about creating a more human-centric world. Her core message is clear: when organisations lead with empathy and listen deeply, they unlock stronger relationships, better performance, and lasting impact.