Mimi Nicklin

As the USA’s #1 Ranked Emotional Intelligence Keynote Speaker (2026), Mimi Nicklin helps leaders and entrepreneurs balance humanism with capitalism in the AI age. In her neuroscience-informed and high-impact keynotes, the world’s #1 Empathy Advocate and bestselling author of four books equips organisations with practical human skills to build trust, influence, and performance. Her work focuses on Listening-Led Leadership™ and her A.L.U.R. framework, turning empathy into a measurable driver of engagement, collaboration, and results.

Mimi speaks to the challenges every organisation faces today: leaders feel disconnected, Gen Z feels disengaged, belonging is in decline, and loneliness is at an all-time high. Gallup data shows that only 23% of employees are engaged at work. She puts a number on the cost: a $9 trillion global empathy gap that drains performance, retention, and collaboration. Her equation is simple: AI + HI = ROI.

She is the founder of The Empathy Letters, the global movement reconnecting people through empathy and listening. She has reached 5 million people and trained over 45,000 professionals for organisations including Shell, Standard Chartered, SAP, SHRM, Capgemini, and Unilever, and worked with governments in Singapore, Saudi Arabia, the UAE, Sri Lanka, Malaysia, the Maldives, and the EU. In the last year alone she has spoken in 25 countries, with recent engagements including HR audiences of 4,500, masterclasses for over 500 Shell leaders across three cities, and opening keynotes in Florida, Dubai, Prague, Hanoi, Singapore, India, and Sri Lanka. She has shared stages with Bill Gates, Steven Bartlett, and Steve Wozniak.

Beyond her professional achievements, Mimi remains deeply passionate about creating a more human-centric world. Her core message is clear: the future belongs to those who understand people.