There is one thing that is common to every individual, relationship, team, family, organization, nation, economy and civilization throughout the world — one thing which, if removed, will destroy the most powerful government, the most successful business, the most thriving economy, the most influential leadership, the greatest friendship, the strongest character, the deepest love.
On the other hand, if developed and leveraged, that one thing has the potential to create unparalleled success and prosperity in every dimension of life.
That one thing is trust. The Five Waves of Trust model serves as a metaphor for how trust operates in our lives. This summary will cover these forms as the structure for understanding and making trust actionable, including a look at the Four Cores of credibility and the 13 Behaviors of high-trust leaders.
The summary concludes with a section on restoring lost trust on the societal, market, organizational, relationship and personal level. In all cases, the Four Cores and 13 Behaviors provide powerful restoration models.
What you will learn in this summary:
1. The economics of trust and its effects on speed and cost in relationships and organizations.
2. How you can assess your credibility based on character and competence.
3. The 13 behaviors common in people with high trust relationships
4. The taxes and dividends that flow from organizational trust…..and more