Ron Kaufman is the world’s premiere thought leader, educator, consultant, and speaker on uplifting customer service and building service cultures. Rated one of the “Top 25 Who’s Hot” speakers by Speaker Magazine, Ron presents the powerful insights and global best practices he has learned from working with clients on every continent for more than twenty years.
His entertaining and content-rich keynotes and powerful, interactive workshops have inspired millions. Ron is the author of the New York Times bestseller Uplifting Service: A Proven Path to Delighting Your Customers, Colleagues and Everyone Else You Meet, and many other inspiring books on service and business.
He is also the founder of UP! Your Service, a company that enables organizations to build uplifting service cultures and enjoy a sustainable advantage.