The Service Leadership Workshop, with

Ron Kaufman


Registrations closed.

Please contact us at +9714 4205599 or for more info.

Invest Your Day with Ron Kaufman and Learn

The Service Leadership Workshop is a highly interactive event, proven successful in a wide range of organizations, industries and cultures around the world. In this workshop, members of your top team will build alignment with each other, embrace a common service vision, and commit to take action as role models for superior service.

  • Discover fundamental service principles to raise service levels and improve customer experience at every point of contact.

  • Take away proven strategies, best practices, guidelines and techniques to build and reinforce a superior service culture in 12 essential areas

  • Align the culture building activities currently in use throughout your organization.

  • Identify opportunities for new culture building initiatives, upgrades and improvements.

  • Prioritize activities and develop practical action plans for best results.

Discover How To Build A Superior Service Culture Today, So That You Can Enjoy A More Sustainable Competitive Advantage Tomorrow.


Registrations closed.

Please contact us at +9714 4205599 or for more info.

About Ron Kaufman

Ron Kaufman is the world’s premiere thought leader, educator, consultant, and speaker on uplifting customer service and building service cultures. Rated one of the “Top 25 Who’s Hot” speakers by Speaker Magazine, Ron presents the powerful insights and global best practices he has learned from working with clients on every continent for more than twenty years.

His entertaining and content-rich keynotes and powerful, interactive workshops have inspired millions. Ron is the author of the New York Times bestseller Uplifting Service: A Proven Path to Delighting Your Customers, Colleagues and Everyone Else You Meet, and many other inspiring books on service and business.

He is also the founder of UP! Your Service, a company that enables organizations to build uplifting service cultures and enjoy a sustainable advantage.

9 Objectives Of This Full-Day Workshop

  • Engaging service vision

    Choose appropriate language to articulate your vision. How to communicate your vision effectively with all service providers throughout your organization.

  • Create alignment among all members of your leadership team

    Engage everyone in the process of discussing and ultimately agreeing on the need for a superior  service culture.

  • Benefits of superior service culture

    Identify and quantify benefits in terms of customer experience, competitive positioning, talent development and business results.

  • Fundamental principles and key learning points

    Understand how UP Your Service! College teaches these essentials to everyone in your organization.

  • A common service language

    Discover how this helps you team communicate more effectively with each other, and with other departments.

  • Learn best practices for building a superior service culture

    from leading organizations in your industry and others around the world.

  • Identify areas for improvement

    Evaluate your current culture-building activities in twelve essential categories and identify improvements.

  • Establish responsibilities and set priorities for action

    to increase staff engagement and build a stronger service culture.

  • Become a service role model in your organization

    Commit to reinforcing superior service skills, attitudes and motivation through your behavior every day.

Investment Per Delegate

  • Inclusive of 3 Refreshment Breaks & Lunch
  • Certificate Of Attendance
  • Spiral Notebook & Pen

Who Should Attend

  • Entrepreneurs & Business Owners
  • CEOs, MDs, COOs, CFOs
  • HR Managers & Executive Coaches

Success Stories

“Ron is truly passionate about educating others on uplifting service and really opened our eyes to the little things we can change in our approaches that add tremendous value to ourselves and others.”

Sandra Leung Li, Google

“We are in a commodity business and we are constantly trying to find ways to differentiate ourselves based on value of the service we provide. If you want to separate yourself from the competition, call Ron. He is the one who is going to teach you how to stand out and succeed in service.”
Mike Haddad, CEO Schreiber Foods Inc.

“Ron Kaufman’s passion regarding providing Uplifting Service is inspirational to anyone who is in the vicinity of his presence. His ability to provide a system to help your business improve its approach to world class service is both easy to implement and complex enough to provide sustainability and results, no matter your size or industry.”
Rocki Howard VP, Talent Acquisition, Adecco

Join Us For This Exclusive 1 Day Workshop With Ron Kaufman...


Registrations closed.

Please contact us at +9714 4205599 or for more info.

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