6 Ways to Activate Your Child’s Mind in the Summer Holidays

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The summer holidays have just begun, and every parent is wondering how to fill the time. The kids are already getting bored, it’s raining outside and every toy has been played with. Forget dusting off that old scrabble board; instead why not get the kids to give Mind Mapping a go, with our free iMindMap Basic software. […]

Six Common Reasons Why ‘Customer Centricity’ Initiatives Fail

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Over the many years of working with organisations to help them become ‘customer centered’, I have witnessed a number of successes as well as failures. By understanding why these well-intentioned initiatives fail and looking for common causes we are able to address them early in the planning process for future initiatives and thus increase the odds of […]

7 Steps For Creating The Life YOU Want

Success

We all aspire to do, be and have great things. Yet most of us simply aren’t creating the results we want. We complain that we don’t have enough money, romance, success or joy in our lives. We point fingers and blame outside problems that “happen” to us and make life more difficult. But what we […]